- Alison Friedman
"Rebecca has helped me transform my business and how we approach client management.
I own the bakery, Liberty Baking Co. Rebecca has helped me transform my business and how we approach client management. Before working with Rebecca, the kitchen had systems and procedures for each project but our office, and how we managed clients did not. We now have a public office schedule and designated work times so that clients can anticipate when we will be available as opposed to constant missed connections. Rebecca helped us to standardize public menus, email systems, and client protocol so that anyone in the kitchen could be accountable for helping clients. Our office days are more seamless now that our CRM, Dubsado, is working for us as opposed to us working for it. We owe her all of our extra minutes in each day!"